Privacy Policy
Last updated: July 2026
Helen Green Psychotherapy is committed to protecting your privacy and handling your personal information with care, respect, and confidentiality. This Privacy Policy explains how your personal information is collected, used, stored, and protected when you visit this website or contact Helen Green Psychotherapy.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
Who I Am
Helen Green Psychotherapy is the trading name of Helen Green Psychotherapy Pte. Ltd., an independent counselling and psychotherapy practice based in Singapore. I provide counselling and psychotherapy to adults and teenagers (aged 13+) both in person and online.
If you have any questions about this Privacy Policy, please contact:
Helen Green Psychotherapy Pte. Ltd.
Email: hello@helengreenpsychotherapy.com
Information I Collect
When you contact me through this website, book a discovery call, or enquire about therapy, I may collect personal information such as:
Your name
Your email address
Your telephone number (if provided)
Information you choose to share in your enquiry
Your preferred appointment format (in person or online)
Like most websites, this site may also collect certain technical information automatically, including your IP address, browser type, device information, and pages visited. This information is used to help improve the website and understand how visitors use it.
How Your Information Is Used
Your personal information is used only for purposes connected with responding to your enquiry and providing psychotherapy services. This may include:
Responding to enquiries
Arranging discovery calls or therapy appointments
Communicating about appointments
Providing counselling and psychotherapy services
Meeting professional obligations (ethical, legal, regulatory, insurance)
Improving this website
Your personal information will never be sold or shared with third parties for marketing purposes.
Booking Appointments
Appointments are managed securely through Cliniko, my practice management system.
If you choose to book an appointment, your personal information will be stored securely within Cliniko. Cliniko processes your personal information in accordance with its own Privacy Policy.
Cookies and Website Analytics
This website uses cookies and website analytics to improve your browsing experience and understand how visitors use the site.
Cookies are small files stored on your device that help websites function correctly.
Analytics may collect anonymous information such as pages visited, time spent on the website, and general location.
You can manage or withdraw your cookie preferences at any time using our cookie banner or through your browser settings. Please note that disabling strictly necessary cookies may affect how parts of the website function.
Third-Party Websites
This website may include links to external websites, including social media platforms and Cliniko.
Please note that these websites operate independently and have their own privacy policies. Helen Green Psychotherapy is not responsible for their practices.
Keeping Your Information Secure
Reasonable steps are taken to protect your personal information from unauthorised access, loss, misuse, or disclosure.
Information submitted through this website is stored securely using trusted third- party providers, including Squarespace and Cliniko.
Some service providers may securely store information on servers located outside Singapore.
Your Rights
In accordance with Singapore’s Personal Data Protection Act 2012 (PDPA), you have the right to:
Request access to the personal information I hold about you
Request corrections to inaccurate or incomplete information
Withdraw consent for me to use your personal information where appropriate
If you would like to exercise any of these rights, please contact me using the email address above.
Data Retention
Personal information is retained only for as long as necessary to
Respond to your enquiry
Provide services
Meet professional, ethical, legal, regulatory, and insurance obligations
When information is no longer required, it will be securely deleted or destroyed.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in legislation, professional requirements, or the way this website operates. The most recent version will always be available on this page.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Helen Green Psychotherapy Pte. Ltd.